Northside Family Dentistry

Patient Info

Building Relationships One Smile at a Time

At Northside Family Dentistry, our mission is to provide quality, compassionate dental care in an environment that’s relaxed and comfortable. We want to make coming to the dentist a pleasant experience for all of our patients, children and adults, to encourage them to take control of their oral health for a lifetime of happy, healthy smiles. We offer experienced clinical care and the advanced technology you expect from a healthcare provider, and the compassionate care you expect from a friend.Dr. Johnny Shanks recognizes that having great patients is what sets us apart and we appreciate you and your commitment to oral health! Give us a call at (931) 398-5170 to schedule an appointment today.

New Patients Welcome

Would you like to experience our dedication to patient comfort and excellent dental care? Call us today and make an appointment! We would love to see you. Our schedule is designed with your convenience in mind and if there’s anything we can do to meet your needs, please ask! We welcome patients of all ages, but please make sure that patients under the age of 18 are accompanied by a parent or legal guardian. We look forward to seeing you.

We’ve made our new patient forms fillable online so you can take care of it right at home, skip the paperwork at the office, and get in to see Dr. Shanks sooner. After all, our office has so much more than clipboards to offer.

Please call our Crossville office if you have any questions. We look forward to meeting you and your family soon!


Payment Options

Insurance & Financing

At Northside Family Dentistry, we do everything in our power to keep financial concerns from getting in the way of your oral health because we are firm believers that every family in Crossville deserves great care and beautiful smiles.

We accept:

  • Cash or check at time of service
  • Visa, MasterCard, and Discover accepted
  • Payment plans
  • CareCredit® (interest-free financing)

We accept most insurance plans, but we’d appreciate it if you would please contact our office beforehand to verify your plan. We’ll take care of filing the claims, making the calls, and ensuring you get the most out of your benefits. If you have questions about the details, our Office Manager is always happy to help.

We also offer plenty of financing options to meet your financial needs, no matter what the treatment or the cost. Since we rely on our patients to help keep the quality of our care as high as possible, we require payment on the day services are rendered. We’ll keep you informed on the cost of your treatment with an estimate beforehand. Don’t hesitate to ask questions or raise concerns at any time during your visit.

Northside Family Dentistry also partners with CareCredit® to help you finance the procedures you want or need. CareCredit® is the credit card for your health, beauty, and wellness needs. They offer flexible financing and payment terms, making getting your dental work paid for easy!

Apply Now


In-Office Dental Plan

Welcome to Northside Family Dentistry’s In-Office Dental Plan. This plan was developed especially for patients who do not have dental insurance or whose employer no longer provides dental insurance. As regular dental care is an integral part of your overall health, we have created this plan to help support you in your efforts. Keep in mind that this plan is not dental insurance; however, the plan has a number of great features to help you improve and maintain the oral health of you and your family for years to come.

  • No ID card necessary
  • Cosmetic dentistry included

Benefits Included:

  • Routine Exams
  • BW, FMX, Pano
  • 2 Healthy Mouth Cleanings (prophylaxis)
  • 1 Fluoride treatment for children up to age 16
  • One Emergency Exam and X-ray
  • 15% Discount on all dental treatment when paid in full at time of service


  • Plan is good only at Northside Family Dentistry. Discounts do not apply for services requiring referral to specialist.
  • Upon enrollment, plan is effective immediately and is good for 12 months from signup date.
  • Eligible dependents include spouse and children residing with you through age 25.
  • All patients are subject to Northside Family Dentistry office policies.
  • In-Office Dental Plan cannot be combined with dental insurance or any other offers.


  • Enrollment fees must be paid in full to receive plan discount.
  • All payments are non-refundable.
  • All payments are due at time of service to receive plan discount. Any service not paid in full at time of service will be billed at our regular fees.


  • If you choose to extend your payment for treatment with Care Credit, the treatment discount is reduced to 5% due to merchant fees.
  • Periodontal therapy including scaling and root planning is covered by the 15% discount.
  • Treatment initiated prior to enrollment is not eligible for discount.
  • Treatment fees are guaranteed for 3 months from date quoted by office.
  • Plans and fees are subject to change yearly.
  • Northside Family Dentistry reserves the right to discontinue plan for any member at any time.
  • NO shows or cancellations without 24 hrs. notice can lead to patient being dropped from this plan without a refund.

In-Office Financing Application
Please print and bring in completed form next time you visit us.


Call to schedule your next appointment today! (931) 398-5170


Monday 7:00am-4:00pm
Tuesday 7:00am-4:00pm
Wednesday 7:00am-4:00pm
Thursday 7:00am-4:00pm
Friday by appt only


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